PKL Management LLC

Privacy Policy, Terms & Conditions, and SMS Consent

Effective Date: May 19, 2026

PRIVACY POLICY

1. Introduction

PKL Management LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.pklmanagement.com, contact us, or use our services.

 

2. Information We Collect

We may collect the following types of personal information:

  • Name, email address, phone number, and mailing address
  • Property preferences, maintenance requests, and leasing inquiries
  • Communications you send to us via forms, email, or phone
  • Usage data and cookies when you visit our website

 

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Process leasing applications and maintenance requests
  • Schedule appointments and send property updates
  • Send informational SMS/text messages (only with your consent)
  • Improve our website and services
  • Comply with legal obligations

 

4. SMS / Text Messaging Privacy

PKL Management LLC offers SMS text messaging as an optional communication service. By opting in, you agree to receive informational text messages regarding leasing, maintenance, appointments, and property updates.

  • Data Sharing: We do not sell, rent, or share your mobile phone number or SMS opt-in data with any third party for promotional or marketing purposes. Mobile opt-in and consent information is NEVER shared with anyone for any purpose.
  • Opt-Out: You may cancel SMS messages at any time by replying STOP to any message. After texting STOP, you will receive one final confirmation message and no further messages will be sent.
  • Help: For assistance, reply HELP to any message or contact us at info@pklmanagement.com or (401) 232-4059 ext. 700.
  • Message Frequency: Message frequency varies based on your communication needs with us.
  • Rates: Message and data rates may apply depending on your wireless carrier plan.
  • Privacy Questions: For any questions about SMS privacy, contact info@pklmanagement.com.

 

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • With service providers who assist in operating our business (e.g., property management software), subject to confidentiality agreements
  • When required by law, regulation, or valid legal process
  • To protect the rights, safety, or property of our company or others

IMPORTANT: Mobile opt-in data and SMS consent are NEVER shared with any third party under any circumstances.

 

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

 

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal obligations)
  • Opt out of SMS communications at any time by replying STOP To exercise these rights, contact us at info@pklmanagement.com.


8. Cookies

Our website may use cookies to enhance your experience. You can set your browser to refuse cookies, though some features of the website may not function properly as a result.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

 

10. Contact Us

For questions about this Privacy Policy, contact us at:

PKL Management LLC

225 Dyer Street, Second Floor, Providence, RI 02903

Phone: (401) 232-4059 ext. 700

Email: info@pklmanagement.com

Website: https://www.pklmanagement.com