PKL Management LLC
Privacy Policy, Terms & Conditions, and SMS Consent
Effective Date: May 19, 2026
PRIVACY POLICY
1. Introduction
PKL Management LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.pklmanagement.com, contact us, or use our services.
2. Information We Collect
We may collect the following types of personal information:
- Name, email address, phone number, and mailing address
- Property preferences, maintenance requests, and leasing inquiries
- Communications you send to us via forms, email, or phone
- Usage data and cookies when you visit our website
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Process leasing applications and maintenance requests
- Schedule appointments and send property updates
- Send informational SMS/text messages (only with your consent)
- Improve our website and services
- Comply with legal obligations
4. SMS / Text Messaging Privacy
PKL Management LLC offers SMS text messaging as an optional communication service. By opting in, you agree to receive informational text messages regarding leasing, maintenance, appointments, and property updates.
- Data Sharing: We do not sell, rent, or share your mobile phone number or SMS opt-in data with any third party for promotional or marketing purposes. Mobile opt-in and consent information is NEVER shared with anyone for any purpose.
- Opt-Out: You may cancel SMS messages at any time by replying STOP to any message. After texting STOP, you will receive one final confirmation message and no further messages will be sent.
- Help: For assistance, reply HELP to any message or contact us at info@pklmanagement.com or (401) 232-4059 ext. 700.
- Message Frequency: Message frequency varies based on your communication needs with us.
- Rates: Message and data rates may apply depending on your wireless carrier plan.
- Privacy Questions: For any questions about SMS privacy, contact info@pklmanagement.com.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- With service providers who assist in operating our business (e.g., property management software), subject to confidentiality agreements
- When required by law, regulation, or valid legal process
- To protect the rights, safety, or property of our company or others
IMPORTANT: Mobile opt-in data and SMS consent are NEVER shared with any third party under any circumstances.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal obligations)
- Opt out of SMS communications at any time by replying STOP To exercise these rights, contact us at info@pklmanagement.com.
8. Cookies
Our website may use cookies to enhance your experience. You can set your browser to refuse cookies, though some features of the website may not function properly as a result.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
For questions about this Privacy Policy, contact us at:
PKL Management LLC
225 Dyer Street, Second Floor, Providence, RI 02903
Phone: (401) 232-4059 ext. 700
Email: info@pklmanagement.com
Website: https://www.pklmanagement.com
TERMS AND CONDITIONS
1. Acceptance of Terms
By accessing or using the services of PKL Management LLC ("Company," "we," "us"), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.
2. Services
PKL Management LLC provides property management, leasing, maintenance coordination, and related real estate services. We reserve the right to modify, suspend, or discontinue any service at any time.
3. Use of Website
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:
- Transmit any harmful, offensive, or disruptive content
- Attempt to gain unauthorized access to any part of our systems
- Use automated tools to scrape or collect data from our website
4. SMS Communications
By providing your phone number and opting in to SMS communications, you agree to:
- Receive informational text messages from PKL Management LLC related to your tenancy or inquiry
- The possibility that message and data rates may apply based on your carrier plan
- Receive messages at a variable frequency based on your communication needs You may opt out at any time by replying STOP. You may request help by replying HELP.
5. Intellectual Property
All content on our website, including text, logos, images, and graphics, is the property of PKL Management LLC and is protected by applicable intellectual property laws. You may not reproduce or distribute our content without written permission.
6. Limitation of Liability
PKL Management LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services or website. Our total liability shall not exceed the amount you paid us in the preceding 30 days.
7. Indemnification
You agree to indemnify and hold harmless PKL Management LLC and its officers, employees, and agents from any claims, damages, or expenses arising from your violation of these Terms or your use of our services.
8. Governing Law
These Terms are governed by the laws of the State of Rhode Island, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Providence County, Rhode Island.
9. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on our website. Continued use of our services after changes constitutes acceptance of the updated Terms.
10. Contact
For questions about these Terms, contact us at:
PKL Management LLC
225 Dyer Street, Second Floor, Providence, RI 02903
Phone: (401) 232-4059 ext. 700
Email:
info@pklmanagement.com
